FAQ
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Inquiry
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Q：Are you a factory or a trading company? +A: We are a professional manufacturer with our own factory and production lines, not a trading company.
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Q：Q: What are your main products? +A: We specialize in flexible metal conduits, liquid-tight conduits, non-metallic conduits, and conduit fittings for a wide range of industrial and electrical applications.
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Q：Q: What standards do your products comply with? +A: Our conduits and fittings are certified to UL, cUL, CSA, CE, ATEX, IECEx, and EN61386, meeting both North American and European requirements.
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Q：Q: What are the typical applications of your products? +A: Our conduits are widely used in power systems, automation equipment, machinery, construction, communication, and transportation for wire and cable protection.
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Q：Do you offer OEM/ODM services? +Yes, OEM and ODM services are available according to customers’drawings or requirements.
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Q：Q: What materials are available for your conduits? +A: We offer galvanized steel, stainless steel, aluminum, PVC-coated, LSZH Coated,TPU Coated,nylon (PA), and polypropylene (PP) options to meet different environmental and mechanical requirements.
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Q：Q: How do you ensure product quality? +A: We have in-house testing laboratories and implement strict QC at every stage, including raw material inspection, process control, and final testing.
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Q：Q: Do you offer customized sizes or materials? +A: Yes, we can customize conduit sizes, lengths, colors, and materials according to your project requirements or technical drawings.
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Q：Q: What is your lead time? +A: Normally 15–25 days after receiving deposit, depending on order quantity and customization requirements.
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Q：Q: Can I visit your factory? +A: Yes, you are welcome to visit our factory anytime. We can arrange a factory tour or video inspection upon request.
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Q：Q: How can I choose the right conduit type? +A: Please tell us your application, environment, and cable type, and our engineers will recommend the most suitable conduit and fitting combination.
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Q：Q: Which markets do you mainly export to? +A: We mainly export to North America, Europe, and Southeast Asia, with long-term partners in the U.S., Canada, Germany, and Japan.
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